Privacy Policy
Last updated: January 15, 2025
Information We Collect
At Jorveku Pruvuk, we believe transparency starts with being upfront about what information we gather and why. When you visit our site or sign up for our investing education programs, we collect certain details to provide you with the best possible experience.
Personal Information
Name, email address, phone number, and mailing address when you register for our programs or contact us directly.
Financial Background
Investment experience level, financial goals, and risk tolerance to customize our educational content appropriately.
Technical Data
IP address, browser type, device information, and website usage patterns to improve site functionality and security.
Communication Records
Emails, phone calls, and chat conversations when you reach out to our support team or educational advisors.
We also collect information automatically through cookies and similar technologies. This helps us understand which parts of our educational content are most valuable and where we can make improvements.
How We Use Your Information
Your data serves specific purposes that directly benefit your learning experience. We're not in the business of collecting information just to have it - everything we gather helps us serve you better.
Primary Uses
- Delivering personalized investment education based on your experience level and goals
- Sending program updates, market insights, and educational materials you've requested
- Processing registrations for workshops, webinars, and one-on-one coaching sessions
- Providing technical support and answering questions about our programs
- Improving our website functionality and educational content based on user feedback
Legal and Security Purposes
Sometimes we need to use your information to comply with Canadian financial education regulations or protect our users from fraudulent activities. This includes verifying identities for certain advanced programs and maintaining records as required by provincial education authorities.
Information Sharing and Disclosure
We don't sell your personal information to third parties. Period. However, there are specific situations where we might share your data, and you deserve to know exactly when and why this happens.
Service Providers
We work with trusted companies that help us deliver our educational programs. This includes email service providers, payment processors, and hosting companies. These partners can only use your information to provide services to us - they can't use it for their own purposes.
Legal Requirements
If required by Canadian law or valid legal process, we may disclose your information to government authorities. We'll always review such requests carefully and only provide the minimum information required.
Business Transfers
In the unlikely event that Jorveku Pruvuk is acquired by another company, your information would be transferred as part of that transaction. We'd notify you beforehand and ensure your privacy rights remain protected.
Your Privacy Rights Under Canadian Law
As a Canadian resident, you have specific rights regarding your personal information. We take these seriously and have established clear procedures to honor your requests promptly and completely.
Your Rights and Choices
Access and Correction
You can request a copy of all personal information we have about you. If anything is incorrect or outdated, just let us know and we'll fix it promptly. Most people are surprised by how little data we actually keep - we're pretty minimal in our approach.
Data Deletion
Want us to delete your account and personal information? No problem. Send us a request and we'll remove your data within 30 days. Keep in mind that we might need to retain certain records for legal or regulatory purposes, but we'll explain exactly what and why.
Marketing Communications
You can unsubscribe from our educational newsletters and program updates at any time. There's an unsubscribe link in every email, or you can contact us directly. We'll process your request immediately - no waiting periods or "please allow 10 business days" nonsense.
Data Portability
If you want to take your data to another investment education provider, we'll provide your information in a commonly used format. This includes your learning progress, preferences, and any content you've created in our programs.
How We Protect Your Information
Security isn't just about technology - it's about creating a culture where protecting your privacy is everyone's responsibility. Here's how we keep your information safe:
Encryption
All data transmission uses SSL encryption, and sensitive information is encrypted in our databases using industry-standard methods.
Access Controls
Only authorized staff can access personal information, and they receive regular privacy training. We maintain detailed logs of who accesses what.
Regular Audits
Our security practices are reviewed quarterly by independent experts, and we update our procedures based on their recommendations.
Data Minimization
We only collect information we actually need and delete it when it's no longer necessary for providing our services.
Data Retention
We don't keep your information forever. Different types of data have different retention periods based on legal requirements and business needs:
Account Information
Kept for the duration of your account plus 2 years for legal compliance, then permanently deleted unless you request earlier deletion.
Learning Records
Progress data and course completions are retained for 5 years to support transcript requests and continuing education requirements.
Communication Logs
Support conversations and educational consultations are kept for 3 years to ensure service quality and resolve any disputes.
Technical Data
Website analytics and usage patterns are anonymized after 18 months and aggregated for internal research purposes only.
International Data Transfers
Your information is primarily processed and stored in Canada. However, some of our service providers operate servers in the United States. When data crosses borders, we ensure it receives the same level of protection through contractual safeguards and adequacy decisions.
We never transfer personal information to countries with inadequate privacy protections unless absolutely necessary for service delivery and with your explicit consent.
Children's Privacy
Our investment education programs are designed for adults aged 18 and over. We don't knowingly collect personal information from minors. If we discover that we've inadvertently collected information from someone under 18, we'll delete it immediately and contact the parents or guardians.
If you believe your child has provided us with personal information, please contact us right away so we can address the situation promptly.
Changes to This Privacy Policy
We review and update this policy annually, or whenever there are significant changes to our data practices. When updates occur, we'll notify active users by email and post the new version on our website with a revised date. Continued use of our services after notification constitutes acceptance of the updated terms.
Privacy Questions and Concerns
If you have questions about this privacy policy or how we handle your information, we're here to help. Our privacy team responds to all inquiries within 2 business days.
Wendover, ON K0A 3K0
Canada
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and provide personalized educational content. Most cookies on our site are essential for basic functionality, but some help us understand user preferences and improve our programs.
Types of Cookies We Use
- Essential Cookies: Required for login, security, and basic site functionality
- Performance Cookies: Help us understand which educational content is most valuable
- Preference Cookies: Remember your settings and customize your experience
- Marketing Cookies: Used sparingly to show relevant educational resources
You can control cookie settings through your browser preferences. Disabling certain cookies may affect site functionality, but you'll always be able to access our core educational content.